INCREASING BUSINESS REVENUE THROUGH STRATEGIC LEADERSHIP

We worked with a vice president EMEA (Europe, Middle East & Africa) heading up IT professional services. He had spent his first couple of years in post trouble-shooting to re-align the business. As a result, he implemented significant changes including restructuring and adding in new functions. Now the business was in better shape, averaging 15%+ growth between 2009-2010, he wanted to step back from operational issues and work more strategically. In particular, he wanted to focus on: rapid growth for the EMEA region; improving the customer experience; and gaining buy-in from the board of the global company for his longer term plans for structural changes across geographies.

This VP was already an accomplished leader. He knew where he wanted to go with the EMEA business but needed dedicated time to focus on how to achieve changes at a granular level. His Accelerated Success programme gave him quality thinking time, where he could look at his business more strategically, challenge his assumptions on how it operated and extend his leadership style and approach.

As a result of his programme the VP EMEA works more strategically than in the past. He regularly articulates his vision for the business and sets clear goals for his teams. He has gained real traction for long term changes and has been successful in socialising his ideas for restructuring with the global board and EMEA Country Managers. He has successfully engaged two countries in structural changes as key steps in achieving his strategic vision, and recruited new people to his management team who will be key players in helping him get there. His EMEA business achieved unprecedented success in the year of his programme, exceeding target by more than 20%. And finally, he has also been promoted to a new and more challenging role within the organisation.